RETURN / REFUND POLICY
Last updated September 03, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.
RETURNS PROCESS
[ NO RETURN / CANCELLATION POLICY IS APPLICABLE ]
REGISTERED ADDRESS
SwaLay Digital
TC HO, C-4, 4/19, Sector-2
Rajender Nagar, Sahibabad
Ghaziabad, Uttar Pradesh 201005
India
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+917303730201
REFUND
For Music/Content Distribution Service (if applicable)
A refund will happen in case of your uploaded song does not pass our Quality Check test. In this case, you will be notified about the uploaded content failing our Quality Check and the amount will be refunded to you within 7-8 days
A refund can be asked via mail till your song status is processing, QC Pending, QC Approved. Once your song status changes to Song sent to OTT we won't be able to offer a refund.
We will refund the full amount in case your song is not LIVE on any platform within 15 days of upload.
We will refund your song if we will take down your song from our end
EXCEPTIONS
We will not refund the song in case of
-Forced takedown by uploader
-Takedown by the third party in case of infringement of rights
-Takedown in case of unauthorized upload or upload of the cover song without having appropriate rights